We want you to love what you ordered. If something isn't right, here's how returns work.
Our 7-Day Return Policy
You have 7 days after receiving your item to request a return. All sale items are final sale.
What's Eligible
To qualify for a return, your item must be:
- In the same condition you received it, unworn or unused
- Attached to its original tags
- In its original packaging
- Accompanied by your receipt or proof of purchase
How to Start a Return
- Email us at shop@taylorrange.com within 7 days of receiving your order.
- Wait for approval. If your return is accepted, we'll send instructions on how and where to ship your package.
- Send it back following those instructions.
Please don't ship anything back before we've approved your return. Items sent without a return request first can't be accepted.
Damaged, Defective, or Wrong Items
Please inspect your order as soon as it arrives. If your item is defective or damaged, or if you received the wrong item, email us right away at shop@taylorrange.com so we can look into it and make it right.
Refunds
Once we receive and inspect your return, we'll let you know whether your refund has been approved. If it is, you'll be refunded to your original payment method within 10 business days. Your bank or credit card company may need some extra time to process and post the refund.
If more than 15 business days have passed since we approved your return and you haven't seen your refund, email us at shop@taylorrange.com.
Questions?
We're always happy to help. Reach us anytime at shop@taylorrange.com.